[rt-users] Cannot add content to RTFM

[Bob Goldstein]

>
>I don't get any custom fields listed :(

   In that case, I think you have to define some.
   An RTFM article consists of one or more custom fields.
   There isn't any default 'body' of the article.

     bobg

>
>I believe this is a new install...
>
>
>
>
>On Thu, 18 Jan 2007 11:19:17 -0600
>"Bob Goldstein" <bobg at uic.edu> wrote:
>
>> 
>> Is this an update or new install?
>> 
>> I had a similar problem with an upgrade. At least for me, a
>> critical step was left out of the INSTALL instructions,
>> but posted in a note here later:
>> 
>>     Login the RT web interface->
>>     Config->RTFM->Custom Fields-><CUSTOM FIELD NAME>->Apply-> Select the cla
>sses
>>     the customfield will apply to (the common is to select all) and then cli
>ck Send
>> 
>> Basically, during the upgrade, somehow which custom field is associated with
>> which class got broken, and had to be reestablished by hand.  (Well, when
>> I did the above, it fixed my problem :-)
>> 
>>   bobg
>> 
>> 
>> >
>> >Hello all,
>> >
>> >I have not had any luck figuring this out...
>> >
>> >I have RT 3.6.1 and RTFM (2.2.0RC4) installed.  I have taken one user and a
>dde
>> >d in all the rights for both RT and for RTFM.
>> >
>> >It all looks good, except I can cannot see, or modify content, links or top
>ics
>> > in any article.  I get big orangish titles for those sections but no way t
>o s
>> >ee or edit.
>> >
>> >I've given all the rights - and have not found anything on this issue.
>> >
>> >Nothing in the apache error log either.
>> >
>> >Any tips?
>> >
>> >
>> >
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>_______________________________________________
>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
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>Community help: http://wiki.bestpractical.com
>Commercial support: sales at bestpractical.com
>
>
>Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
>Buy a copy at http://rtbook.bestpractical.com
>