[rt-users] To: header on outgoing email from RT

Roy El-Hames rfh at pipex.net
Fri Jan 19 10:51:03 EST 2007


Steve;
I was just looking at mail stuff from RT for different reason when I 
came across the following in etc/RT_Config.pm

# RT can optionally set a "Friendly" 'To:' header when sending messages to
# Ccs or AdminCcs (rather than having a blank 'To:' header.

# This feature DOES NOT WORK WITH SENDMAIL[tm] BRAND SENDMAIL
# If you are using sendmail, rather than postfix, qmail, exim or some 
other MTA,
# you _must_ disable this option.

Set($UseFriendlyToLine , 0);

Maybe of use to you.

Regards;
Roy

Steve Holmes wrote:
> I can't tell if my query of yesterday made it to the list.
>
> Note: RT 3.6.1, Solaris 10, Apache 2.x, mysql 5.0.x.
>
> I want to change the outgoing email to have a real To: header. Right 
> now it
> has none. It shows up as "undisclosed recipients" in some mail readers.
> I looked but can't find any information in the 3 repositories of wisdom.
>
> Any pointers?
>
> Thanks,
> Steve Holmes
> Purdue University
> ITaP/TLT
>
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