[rt-users] Exporting tickets from one RT to another

Leif Nixon nixon at nsc.liu.se
Mon Jan 22 06:43:15 EST 2007


jmoseley at pgtv.com writes:

> With that said, you would need to upgrade the schema on the 2nd
> database as well.  Then do a database dump on the appropriate tables.
> Since you'll probably have duplicate ticket numbers, you would need to
> create new ticket numbers in the dumped database tables as well as remove
> the tickets you no longer want.

I'd say you would probably have to do a lot more than that to
make all references to users, queues, transactions, and so on, valid.

My 10000th ticket sits in queue 14 and was last updated by user 98.

-- 
Leif Nixon                       -            Systems expert
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National Supercomputer Centre    -      Linkoping University
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