[rt-users] Error in outgoing email record

Taan Lindemans taan at cryologic.com
Wed Jan 24 00:32:52 EST 2007


A small issue:

A html format email with an attachment is sent to rt (3.6.0).
The message and attachment appear in the ticket.
The correct email with attachment is sent to the requestor.
However the log of this email in the ticket contains "This transaction 
appears to have no content".

Currently I am doing some extra mail filtering to catch outgoing emails 
so I can verify they are correct, but it would be nice to rely on the rt 
log. It would also be nice if nobody ever sent html emails, but I live 
in the real world.

I think somebody else noticed a similar thing before.

Taan



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