[rt-users] Create tickets in bulk using the CLI?

[Jason Marshall]

Hi there, I've spent some time reading what little I could find on this 
topic, but if I've obviously missed an article somewhere please point me 
in the right direction, thanks.

I've got an old ticket system here, I'm  not even sure what it's called. 
I need to export tickets from this into a format that's read-innable by 
RT3 (3.4.5).  I thought the CLI would be ideal for this, but I cannot 
convince it to read a pre-formatted "form" for a new ticket from STDIN.

What I'd hoped to do was massage the tickets from the old system into this 
format en masse:

id: ticket/new
Queue:
Requestor: jasonm
Subject: Fix whatever problem
Cc:
AdminCc:
Owner: rtusersoandso
Status: new
Priority:
InitialPriority:
FinalPriority:
TimeEstimated: 0
Starts: 2005-01-30 16:25:13
Due: 2007-01-30 16:25:13
Text:  This is the body...

and then  have RT do its thing via the CLI to import them all.

Has anyone got any idea how to make that work?  Thanks in advance!!

---
Jason Marshall, Unix Geek, Kelman Technologies, Inc., Calgary, AB, Canada.

   From a Sun Microsystems bug report (#4102680):
     "Workaround: don't pound on the mouse like a wild monkey."

   "I have great faith in fools:
      Self confidence my friends call it."  -Edgar Allan Poe