[rt-users] Some thoughts on the Quick Search list

Taan Lindemans taan at cryologic.com
Tue Jan 30 18:04:39 EST 2007


Does anybody else think it would be useful if the Quick Search list 
could be modified to include saved searches on a per user basis?

This way you could display summaries of categorized (by custom field) 
tickets without displaying a list of tickets. This would make for a more 
versatile rt dashboard. Of coarse you could set up a separate queue for 
each category but this is overkill in some situations such as having one 
queue for software issues with categories for bugs, feature requests etc.

I don't know how difficult this is to implement however.

Taan



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