[rt-users] RT 3.6.3 upgrade

[Michael Hogan]

No, it is not showing an outgoing mail there either.  I have tracked down
the issue a little further.  My apache logs showed errors with the
Date::Format module which I installed from cpan before the upgrade.  It is
required when running make testdeps.  It was looking for the Date/Format.pm
in a bunch of directories and it wasn't there.  cpan had installed it in my
perl 5.8.5 directory instead of 5.8.8.  I copied it over to the other
directory but now I get this error:

[Wed Jan 31 20:32:31 2007] [error]: Scrip Prepare 3 died. - Require of
RT::Action::Autoreply failed.
"strftime" is not exported by the Date::Format module
Can't continue after import errors at /opt/rt3/lib/RT/Action/SendEmail.pm
line 59
BEGIN failed--compilation aborted at /opt/rt3/lib/RT/Action/SendEmail.pm
line 59.


I am currently trying to track this down.  Any help would be appreciated.
:^)

Mike

On 1/31/07, Ruslan Zakirov <ruslan.zakirov at gmail.com> wrote:
>
> Do see an outgoing email transaction with autoreply in the history of
> the ticket?
>
> On 1/31/07, Michael Hogan <mhogan30 at gmail.com> wrote:
> > Last night I upgraded from 3.6.1 to 3.6.3.  When I send an e-mail the
> ticket
> > is logged ok and that all works fine.  It does not however send the
> > autoreply like it used to do before the upgrade.  I have checked my mail
> > logs and rt doesn't even attempt to send it to sendmail.  So I was
> wondering
> > if there was a known issue in which this occurs.  I couldn't find
> anything
> > in the wiki or thread archives.  Thanks.
> >
> > Mike
> >
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Community help: http://wiki.bestpractical.com
> > Commercial support: sales at bestpractical.com
> >
> >
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> > Buy a copy at http://rtbook.bestpractical.com
> >
>
>
> --
> Best regards, Ruslan.
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20070131/5e4b475b/attachment.htm>