[rt-users] RT CLI and Custom Fields

Jeff Stark JStark at sumtotalsystems.com
Fri Jul 6 10:43:25 EDT 2007


When I remove the parenthesis and try this I get the following:

[jstark at server obj]# /opt/rt3/bin/rt list -i 'CF.{Severity Level} = "Sev
3"'
rt: Invalid query: ''.
Invalid query: ''.

[jstark at server obj]# /opt/rt3/bin/rt list -i "CF.{Severity Level} = 'Sev
3'"
rt: Invalid query: ''.
Invalid query: ''. 

 
-Stark



-----Original Message-----
From: Kenneth Marshall [mailto:ktm at rice.edu] 
Sent: Friday, July 06, 2007 10:18 AM
To: Jeff Stark
Cc: Kevin Falcone; RT Users
Subject: Re: [rt-users] RT CLI and Custom Fields

Why are you putting the value in parentheses? The simple string in
single quotes should work.

Ken

On Fri, Jul 06, 2007 at 07:10:59AM -0700, Jeff Stark wrote:
> I just tried very similar to what you have Kevin, still no luck.
> 
> [jstark at server obj]# /opt/rt3/bin/rt list -i ('CF.{Severity Level} = 
> "Sev 3"')
> -bash: syntax error near unexpected token `(' 
> 
> 
> - Stark
> 
> 
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin 
> Falcone
> Sent: Thursday, July 05, 2007 3:59 PM
> To: RT Users
> Subject: Re: [rt-users] RT CLI and Custom Fields
> 
> 
> On Jul 5, 2007, at 3:16 PM, Jeff Stark wrote:
> 
> > has anyone successfully used the CLI to query RT Custom fields?  I 
> > found a few posts, but with no responses.
> >
> > Here is an example:
> >
> > /opt/rt3/bin/rt list -i ('CF.{Severity Level}' = 'Sev 3'")
> 
> This works fine for me
> 
> ./bin/rt  ls -i 'CF.{foo} = "bar"'
> 
> -kevin
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