[rt-users] RT not sending email when replying within web interface

[Andrew Knapp]

I just moved the system that my companies RT install is on, and now
email doesn't get send to ticket requestors when replying within the web
interface. Everything else works correctly, and I get email when I take
a ticket, or when I'm CC'd, and so on.

 

This is what shows up in the logs when I reply to a ticket:

 

[Thu Jul 12 05:28:22 2007] [warning]: Use of uninitialized value in
pattern match (m//) at
/mnt/carl.1/www/rt.int.pao1.imeem//lib/RT/Interface/Web.pm line 1390,
<GEN19> line 162.
(/mnt/carl.1/www/rt.int.pao1.imeem//lib/RT/Interface/Web.pm:1390)

 

I've searched the threads, and I found a solution to upgrade CGI.pm.
I've done that, but I still get the same error. Any ideas?

 

Running, Centos 5, all update to date, FWIW.

 

Thanks,

Andy

 

--

Andrew Knapp | systems engineer | imeem, inc. | 415.762.0135 o |
415.994.5752 m | 415.836.0088 f

 

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