[rt-users] config to drop one specific requestor domain from responses

Calvin Sawyer Calvin.Sawyer at artsalliancemedia.com
Mon Jul 16 12:16:24 EDT 2007


We're taking email from a call centre into queues but want to prevent RT
from autoresponding to requestors @ the call centre's domain.  I've been
all over Google and have tried using mailertables but this results in no
email being issued at all.  The queues' (auto)response will contain
cc:'s for registered watchers, so they need to see the autoreponse in
order to reply, just minus requestor at domain.  Has anyone any idea at all
re how to set this up?  I'm quite inexperienced with sendmail and
procmail so something as near as possible to directly usable would be
greatly sppreciated.

tia

- c sawyer



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