[rt-users] Move e-mail automaticly to queue?

[Steve Anderson]

Hi, 

Don't try to use RT to put the email into the queues. Use your mail
filtering to run different commands with rt-mailgate.

Set up I have running here has an Exim filter sitting in the RT users
directory, and that feeds mail where it should go, and discards ones
which match particular criteria, like really big ones, for example. 


Procmail would also allow you to do that kind of filtering.


Steve Anderson.


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Machiel
van Veen
Sent: 17 July 2007 16:11
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Move e-mail automaticly to queue?

Hi list,

A question, I would like people to be able to send e-mail to one address
and 
have RT automaticly move it to a queue based on a predefined subject. 

As I understand it either all queues would have their own e-mail address
or 
you would filter incoming e-mail manually. Would anyone know a way to
get RT 
to move the email to a queue automaticly?

Many thanks in advance for any help on this.

-- 
Best regards,

Machiel van Veen
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