[rt-users] Re: "via RT" not showing requestor email

[Roy El-Hames]

Have you checked
Set($UseFriendlyFromLine ,
In the RT_Config file:
# By default, RT sets the outgoing mail's "From:" header to
# "SenderName via RT".  Setting this option to 0 disables it.
Set($UseFriendlyFromLine , 1);

Regards;
Roy


sebsua at gmail.com wrote:
> Downgrade to RT 3.7.5 we benn used for a cpl of month's without
> problems and the same issue is present.
>
> Maybe some RT_Siteconfig mismatch?
>
> Are we the only one who ever experience this?
>
> All thoughts will be welcome, getting desperate in here!!
>
> Thanks.
> Seb.-
>
> On 7/25/07, sebsua at gmail.com <sebsua at gmail.com> wrote:
>   
>> When Requestors replies to tickets, the email sent to the Owner does
>> not show address in "From" field.
>>
>> Ex. "sebsua at gmail via RT" shows " via RT".
>>
>> Any clue?
>>
>> Running RT 3.7.13
>>
>>     
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