[rt-users] How to get file from custom field to resolve message

Loos, Christian CLoos at netcologne.de
Wed Mar 7 04:35:11 EST 2007


Hello,

we have an ticket custom field from type upload one file.
If we resolve an ticket this file should be send with the resolve mail.
I figured out how to get the link to this file.
But i don't know how to get this file as an attachment to the resolve mail.

Any ideas???
Thanks!

Chris



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