[rt-users] Only disabled General queue available in 'New ticket in' dop down box

[Joe Casadonte]

On 3/9/2007 7:56 AM, justin at brighton.ac.uk wrote:

> I've added the SeeQueue right to both new queue's Group Rights (as well 
> as CreateTicket and ReplyToTicket) as RT Essentials instructs.

Which groups were these added to, specifically?

> Secondly despite the General queue being disabled I can still create a 
> ticket in this queue. Is this normal behaviour?
> This may not be an issue if the first problem above is resolved so we 
> don't have the General queue on the list of available queues to create a 
> ticket.

It may be that the General queue cannot be fully turned off....

-- 
Regards,


joe

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