[rt-users] RT 3.6.3 and problem with RT::Action::Notify and NotifyAsComment

[Jesse Vincent]

> ========================================================================
> =
> [Tue Mar 13 14:20:16 2007] [error]: Scrip Prepare 8 died. - Can't locate
> object method "new" via package "RT::Action::NotifyAsComment" at
> /opt/rt3/lib/RT/ScripAction_Overlay.pm line 177, <GEN629> line 23.
> ========================================================================
> =
> 
> I also see similar errors in the RT log with RT::Action::Notify listed
> as the offending package.
> 
> I have run make testdeps on our prod machine and everything appears to
> be in order.

When you start up apache, are there other errors in the logs?

-j



> 
> I have repaired permissions on the server thinking it may have been a
> permissions issue.
> 
> I have upgraded DBIx::SearchBuilder since I saw this solving a similar
> issue.
> 
> I am still seeing the error.
> 
> Any ideas or directions you can point me in would be greatly
> appreciated.
> 
> Thanks,
> 
> Denny
> 
> ----------------------------------------------------------------------
> Dennis P. Gilhooley           
> State University of New York at Buffalo
> Administrative Computing Services     email: gilhoole at buffalo.edu
> 215 MFAC, Ellicott Complex            Tel: 716-645-3587 ext. 7006
> Buffalo, NY  14261-0016               Fax: 716-645-3588
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