[rt-users] Is it possible to create "bookmarked" queries on Custom Fields?

Chris Haag chaag at ironport.com
Tue Mar 13 11:36:58 EDT 2007

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I am running an older version, 3.2.1. I'd like to create a query that my 
agents can bookmark that includes one of my custom fields. Is this 
possible? If so, do I use what I see in the Create.html page? For ex 
"%20AND%20CustomField-42-Values%20%3D%20%27Priority_1"

Thanks

Chris

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