[rt-users] Soft Close

Stacy Gaddy stacy.gaddy at sienatech.com
Tue Mar 27 17:53:13 EDT 2007

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I've seen some old posts in reference to a soft close feature.  Does the 
concept of a soft close (closing a ticket in a specified status automatically 
after a specified amount of time passes) exist in RT 3.6.3?

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