[rt-users] I'm confused....

[JJ Asghar]

I started messing with Scrips so i can get email notifications when  
new tickets are created, and the owner has changed.

First i have no idea how to get it to send me an email when there is  
a new ticket in say my "IT" queue.

Second, when i have an owner change it sends out two emails, what  
could cause that?

thanks in advance!

-J



Best Regards,
JJ Asghar
Network Administrator
Free: (800) 729 3400
Direct: (512) 623 5619
Fax: (512) 339 9592
mailto: jj at imagemicro.com


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