[rt-users] Displaying HTML email as HTML in the page

[David Hobley]

Hello,

We have just started using RT for internal products requests and the 
only real issue we have had so far is that when viewing a ticket, while 
there is a link to the HTML attachment, actually clicking on it results 
in the HTML source being displayed. We actually need to be able to see 
the actual HTML page itself (in a new window would be fine - currently 
we have to save the .html to disc and then open it using Firefox). Is 
there any way to configure this behaviour?

Cheers,
David
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