[rt-users] Custom Fields and Links

Jesse Vincent jesse at bestpractical.com
Fri Mar 30 15:07:18 EDT 2007


On Mar 30, 2007, at 9:04 AM, Mike Gibson wrote:

> Hey all,
>
> I can't seem to find this in the documentation. What I want to do is
> link to an external source. For example if I have a customer field
> called id and it holds a single value. I want the user to be able to
> click on this value and have it link to an external site.
>

In RT 3.6, it's in the basics page for the individual custom field.

-jesse

> For example
>
> Custom Field
>
> id -> 10001
>
> If a user clicks on this I want it to link to
>
> http://someothersite.com?id=10001
>
> Can anyone point me to some documentation on this?
>
> Mike
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