[rt-users] Re: RT 4

[Mathew Snyder]

Shredder is actually native in the 3.7 devel release.

Keep up with me and what I'm up to: http://theillien.blogspot.com


Jon Forrest wrote:
> Jesse Vincent wrote:
>> If, for the sake of argument, Best Practical were to rewrite RT, what
>> would you want to see in the new product?
> 
> A "native mode" ticket deletion function. I know that Ruslan wrote
> a ticket remover but my understanding is that RT was designed
> assuming that tickets wouldn't be deleted. In these days of
> massive spam, I don't think that's a reasonable assumption.
> 
>  --
> Jon Forrest
> Unix Computing Support
> College of Chemistry
> 173 Tan Hall
> University of California Berkeley
> Berkeley, CA
> 94720-1460
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> jlforrest at berkeley.edu
> 
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