[rt-users] RT 4

Scott Courtney scott at 4th.com
Fri May 4 11:20:33 EDT 2007


On Friday 04 May 2007 10:32, Maloney, Michael wrote:
> 2. Rights Management - I have "the book" (RT Essentials), and sometimes
> still confused (lots of trial and error).

+1 on this. It would be great to have something like RTx::RightsMatrix in
core RT.

> 3. Active Directory interface/native integration - This is a biggie.
> NOBODY want's / needs an extra user ID / password combo to remember.

-1 on Active Directory integration; +1 on Kerberos integration that *also*
works with AD. Please don't go down the platform-specific road; support the
open standard instead.

Kind regards,

Scott

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