[rt-users] Seeking custom RT script development

[Jesse Vincent]

On May 11, 2007, at 9:40 AM, Stephen Turner wrote:

> At Thursday 5/10/2007 03:32 PM, Tim Wilson wrote:
>> Hi everyone,
>>
>> My organization has a need for some custom perl scripts that would  
>> create RT tickets with some custom fields populated from a web  
>> form. It seems like the RT CLI might be the way to go.
>>
>> My perl skills are rudimentary at best, so I'm wondering how I  
>> could go about hiring someone else to develop the script for me.  
>> Is that kind of thing OK to post on the list? Maybe we could use  
>> [RFP] or [JOB] in the subject line to differentiate them. Do we  
>> need an RT marketplace somewhere to this purpose?
>>
>> Jesse, other RT gurus, I'm open to suggestions.
>>
>> -Tim
>>
>
> Hello Tim,
>
> Dirk Pape's ExtractCustomFieldValues contribution does exactly what  
> you describe, without the need for any external scripts. See http:// 
> wiki.bestpractical.com/index.cgi?Contributions under ScripActions.
>

And we've actually had occasion to package and extend Dirk's  
contribution:

http://search.cpan.org/~falcone/RT-Extension- 
ExtractCustomFieldValues-1.6/
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