[rt-users] Public Interface

[Jesse Vincent]

On May 14, 2007, at 11:20 AM, Stefan Hornburg wrote:

> I recently start to use RT for tracking bugs and issues in projects  
> for my customers. Now I would like to extend this to open source  
> software,
> where everyone should be able to view and comment on tickets.
>
> Questions:
>
> 1. How can I setup a "guest" account for unauthorized users like on  
> rt.cpan.org ?


Have a look at these distributions in the RT svn repository.

	RT-BugTracker/
	RT-BugTracker-Public/




> 2. How can I instruct RT to add a comment to ticket #12345 from an  
> email to 12345 at support.linuxia.de with arbritrary subject ?
>

have a look at rt-mailgate --help

Look for the --extension flag



> Regards
> 	Racke
>
>
>
> -- 
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