[rt-users] Problem with taking ticket under RT 3.6.3 (WebURL or WebPort issue ?)

[Gene LeDuc]

I had a similar problem when I first installed 3.6.3.  What worked for me 
was changing my RT_SiteConfig.pm settings to these:

Set($WebPath , "/rt");
Set($WebPort , 443);
Set($WebBaseURL , "https://rtserver.sdsu.edu:$WebPort");
Set($WebURL , $WebBaseURL . $WebPath . "/");

The only difference I see between what you have and mine is that I add the 
port number to the URL.

Gene

At 07:04 AM 5/15/2007, Didier Contis wrote:
>I have Set($WebBaseURL , "https://ceert3.ce.gatech.edu");
>in my RT_SiteConfig.pm
>
>Everything is working great except when a user click to take a ticket.
>He is being redirected to the following URL for some reason ->
>
>https://ceert3.ce.gatech.edu:80/Ticket/Display.html?id=4
>                             ^^^^^
>This seems to happen only when someone try to take a ticket.
>Everything other actions work just fine.
>
>I have tried to modify the WebPort value to 443
>Set($WebPort , 443);
>but still no luck.
>
>I must admit I am kind of loss on that one.


-- 
Gene LeDuc, GSEC
Security Analyst
San Diego State University