[rt-users] Is there a change in the rt-mailgate interface in3.6.3?

[Ruslan Zakirov]

is there any chance that you have not provided --action argument?

On 5/18/07, Kim G. Nielsen <kgn at billetnet.dk> wrote:
>
> [SNIP]
> Drew,
>
> Yes.  To be more specific, I unloaded the db, had our db admin reload it
>
> on the new machine, then I ran the RT upgrades to bring the schema from
> 3.4.5 to 3.6.3.  From what I can see, via the web interface, the data
> and
> configs look exactly the same on both RTs.
>
> In particular, the 'Everyone' group has these Global rights:
>
>     CreateTicket, ModifySelf, ReplyToTicket
>
> I've been testing rt-mailgate by running it on the same machine where RT
>
> (3.6.3) is running, using the command line interface, e.g.,
>
>   rt-mailgate --debug --queue general --action correspond --url
> https://....
>
> I then supply just the string 'xxx' in stdin and get the error message:
>
>     not ok - Could not load a valid user ...
>
> If I run the same command but point to the URL of my 3.4.5 system, I get
> a
> message like this:
>
>     okTicket: 631Queue: Owner: NobodyStatus: Subject: Requestor: at
> .../rt-mailgate line 109, <> line 1
> [/SNIP]
>
> This is the same problem I have .. In the old installation 3.4.5 it
> works fine but when I reinstalled it (The only difference is that I
> dropped the db) mailgate is no longer working .. With the same errors
> that you have.
>
> Best regards
> Kim
>
>
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-- 
Best regards, Ruslan.