[rt-users] ExtractCustomFieldValue not working

[Mathew]

Yeah, I had figured that out after I figured out why I couldn't get the
logging to work.  I though I had posted about it but either it got lost
at the post office or I never actually sent it.

Thanks though :)

Mathew

Dirk Pape wrote:
> Hello,
> 
> --Am 24. Mai 2007 08:06:59 -0400 schrieb Kevin Falcone
> <falcone at bestpractical.com>:
> 
>> It is trying to match
>>
>> "Body" against the regexp /^body$/i
>>
>> You don't want the double quotes.
> 
> just write Body nothing else, so your example line says:
> 
> Severity|Body|SEVERITY\s+\[([1-4]\s+\-\s+.*)\]
> 
> Regards, Dirk.