[rt-users] search links not working on rt debian package + postgresql

Andrea Zancola zanky at zanky.net
Thu May 31 02:16:29 EDT 2007


Hello.

I've installed rt debian package (rt 3.6.1) with postgresql (8.1.8),  
rt seems to work fine but the links "10 highest priority tickets I own",
  "10 newest unowned tickets" and the queues links in quick search  
are not working, giving me a connection reset error in Firefox.

Some experiments directly on urls gave me the sequent results:

not working:
http://rt.mysite.net/Search/Results.html?Order=DESC&Query=%20Owner%20% 
3D%20'22'%20AND%20(%20Status%20%3D%20'new'%20OR%20Status%20%3D% 
20'open')&OrderBy=Priority&Format='%3Ca%20href%3D%22%2FTicket% 
2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%2FTITLE%3A%23'%2C% 
20'%3Ca%20href%3D%22%2F%2FTicket%2FDisplay.html%3Fid%3D__id__%22% 
3E__Subject__%3C%2Fa%3E%2FTITLE%3ASubject'%2C%20Priority%2C% 
20QueueName%2C%20ExtendedStatus
http://rt.mysite.net/Search/Results.html?Order=DESC&Query=%20Owner%20% 
3D%20'22'%20AND%20(%20Status%20%3D%20'new'%20OR%20Status%20%3D% 
20'open')&OrderBy=Priority

working:
http://rt.mysite.net/Search/Results.html?Order=DESC&Query=%20Owner%20% 
3D%20'22'%20AND%20Status%20IN%20('new','open')&OrderBy=Priority

It seems a query problem, how can I fix it?

Andrea.

--
Andrea Zancola

email: zanky at zanky.net
--
Unix is user friendly - it's just picky about it's friends.






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