[rt-users] RTFM 2.2.1 upgrade issue

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Thu Nov 1 09:22:28 EDT 2007


I found that I had to upgrade to 2.1 and run the associated scripts
first, then upgrade again to 2.2.1.

Roy McMorran wrote:
> Hello all,
> I'm attempting an upgrade of RT & RTFM on my test server.  The RT
> upgrade (from 3.4.4 to 3.6.5) went fine.  The upgrade of RTFM, not so
> good.
> I'm going from 2.0.4 to 2.2.1.  I've followed the instructions in the
> README, and all the upgrade scripts ran without any errors or
> warnings.  However, after the upgrade process (& clearing Mason dirs &
> restarting httpd of course) I can't see the articles contents any
> more.  They are still there on the Overview page, just empty of
> content on the Article page.
>
> No errors in the Apache logs. In rt.log only:
> [Wed Oct 31 20:54:37 2007] [debug]: RT::FM::ArticleCollection Limit
> called :QUOTEVALUE 0 VALUE LastUpdated FIELD Created OPERATOR !=
> (/usr/local/rt3/lib/RT/FM/ArticleCollection_Overlay.pm:78)
> not sure if it's relevant?
>
> I'm still troubleshooting, but I wonder if anyone else might know
> where I went wrong?
>
> Thanks,
> Roy
>
> PS: Solaris 10, Perl 5.8.8, Apache 2.2.6, mod_perl 2.0.3, MySQL 5.0.45



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