[rt-users] Groups For Unprivileged Users

[Arun Mahajan]

Hello Kenneth,

Thanks a lot. I tried that and it worked. But is there a way to allow a
few unprivilged users access to a queue and leave the others. For Example:
If i have user A, B and C, can i allow access to only User A and restrict
B & C from accessing information in a queue.

Regards,

Arun Mahajan

> Arun,
>
>
> 	Try removing the "CreateTicket" right from the global "unprivileged"
> and put it in the "unprivileged" of just the queues you want it in. That
> way, "unprivileged" will not be able to create any tickets in those
> queues that do not allow that right.
>
>
> Kenn
> LBNL
>
> On 11/2/2007 10:50 AM, Arun Mahajan wrote:
>> Hi,
>>
>> I'm new to request tracker and have been trying to configure it for my
>> organization. Can anybody tell me if there's a way to create groups for
>> unprivilged users. Currently, all the unprivileged users that i have
>> created are part of one single group "Unprivileged". This doesn't allow
>> me
>> to restrict a few of the unprivileged users from creating tickets in
>> certain queues.
>>
>> Regards,
>>
>> Arun Mahajan
>>
>>
>>
>>
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>
>