[rt-users] Procmail filtering

Mathew Snyder theillien at yahoo.com
Wed Nov 14 06:14:51 EST 2007


Have you tried queue\ with\ spaces?

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John Arends wrote:
> I'm trying to use procmail to filter messages coming into RT but I can't
> figure out how to pass a queue name to my procmail recipe if it has
> spaces in it.
> 
> QUEUE=\"queue with spaces\" and QUEUE='queue with spaces' both cause
> failure.
> 
> Any suggestions?
> 
> My /etc/aliases looks like this:
> 
> rt-general:  "|/etc/smrsh/procmail  -m QUEUE=General
> /etc/procmail/rt-deliver.rc"
> 
> rt-deliver.rc looks like this:
> 
>  # Trash Outlook autoreplies
> :0 w
> * ^subject:.*Out of Office AutoReply
>  /dev/null
> 
> #Strip Attachments and HTML
> :0 fw
>    |/usr/local/bin/stripmime.pl
> 
> #Send it on to the RT queue
> :0 w
> | /usr/sbin/rt-mailgate --queue $QUEUE --action correspond --url
> https://myserver.edu/rt/
> 
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