[rt-users] Prevent changing of Custom Field

Kenneth Crocker KFCrocker at lbl.gov
Wed Nov 14 18:27:52 EST 2007


To all,


	I have a Custom Field that has two values, "Yes" and "No". I have 
granted "ModifyCustomField" to a certain group. When someone of that 
group modifies that CF, I want to "disallow" or "stop" that update from 
occuring if the ticket owner is the same person modifying the CF. Is 
that really possible? I've been assuming that when a custom condition 
checked the "NewValue", the "NewValue" was already a fact, set in stone. 
Is my assumption correct? If so, I could create a scrip to undo the 
change, but that seems a bit bulky and I would prefer to stop the change 
before it is completed. Any help??? Thanks.


Kenn
LBNL




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