[rt-users] Procmail filtering

[Sven Sternberger]

Hi John!

only a guess, but due to the fact that the mailgateway also use
http internally, I would try to encode it like an http request
so I would try 
QUEUE="queue%20with%20spaces"

good luck

sven

On Mi, 2007-11-14 at 08:58 -0600, John Arends wrote:
> "$QUEUE" in my .rc file fixed the problem. It's quite obvious why that 
> is the solution now, but when banging your head against the wall for an 
> hour you sometimes don't see it.
> 
> Mathew Snyder wrote:
> > Have you tried queue\ with\ spaces?
> > 
> > Keep up with me and what I'm up to: http://theillien.blogspot.com
> > 
> > 
> > John Arends wrote:
> >> I'm trying to use procmail to filter messages coming into RT but I can't
> >> figure out how to pass a queue name to my procmail recipe if it has
> >> spaces in it.
> >>
> >> QUEUE=\"queue with spaces\" and QUEUE='queue with spaces' both cause
> >> failure.
> >>
> >> Any suggestions?
> >>
> >> My /etc/aliases looks like this:
> >>
> >> rt-general:  "|/etc/smrsh/procmail  -m QUEUE=General
> >> /etc/procmail/rt-deliver.rc"
> >>
> >> rt-deliver.rc looks like this:
> >>
> >>  # Trash Outlook autoreplies
> >> :0 w
> >> * ^subject:.*Out of Office AutoReply
> >>  /dev/null
> >>
> >> #Strip Attachments and HTML
> >> :0 fw
> >>    |/usr/local/bin/stripmime.pl
> >>
> >> #Send it on to the RT queue
> >> :0 w
> >> | /usr/sbin/rt-mailgate --queue $QUEUE --action correspond --url
> >> https://myserver.edu/rt/
> >>
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> _______________________________________________
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> 
> SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:
> 
> If you sign up for a new RT support contract before December 31, we'll take
> up to 20 percent off the price. This sale won't last long, so get in touch today. 
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> 
> 
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> Commercial support: sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
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