[rt-users] Outgoing email - using external smtp

[Helmuth Ramirez]

We are an Exchange shop and RT has its own e-mail server running on it
(Postfix).  We found this to be the easiest solution.  Postfix uses our
Exchange as a Smarthost.  We don't use it for anything else and it is
very little overhead.  Just a thought.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Keith
Sent: Friday, November 16, 2007 11:06 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Outgoing email - using external smtp

I've read the article in the documentation for using fetchmail to
retrieve email from an external pop3 account to import tickets. I was
wondering if there was a way to setup RT to use an outgoing smtp
server to send notification emails? Basically, I'd like RT to work
just like an email client program; using a separate ISP's email
servers to handle incoming and outgoing mail. While I could set up an
internal mail server, my company really has no need for one and
setting one up just for our ticketing software something I'm trying to
avoid.

Thanks!

Keith
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