[rt-users] RT wont run after up2date in RHEL 4.0

Jesse Vincent jesse at bestpractical.com
Mon Nov 19 09:33:52 EST 2007


Jim GLutting wrote:
> Hi
>       We have been running RT for about 1 month on RHEL 4.0
> up2date was run last week, and now I get the following error in the http logs:
> 
> /RT requires the Scalar::Util module be built with support for  the 'weaken'
> function.
> It is sometimes the case that operating system upgrades will replace
> a working Scalar::Util with a non-working one. If your system was working
> correctly up until now, this is likely the cause of the problem.
> Please reinstall Scalar::Util, being careful to let it build with your C
> compiler. Ususally this is as simple as running the following command as
> root.
> 
>     perl -MCPAN -e'install Scalar::Util'/
> 
> If I run cpan install Scalar::Util, it says it is up to date.
> 
> How can I correct this problem to get RT up?
> 

You'll need to manually install Scalar::Util by downloading it from
search.cpan.org. RedHat installed a version that's labeled as current,
but is broken (built without a C compiler).

> Thank you
> 
> -- 
> Jim Glutting
> I.T. Consultant
> Continental Services, Inc.
> 248-310-7400
> www.ContinentalServ.com
> 
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:
> 
> If you sign up for a new RT support contract before December 31, we'll take
> up to 20 percent off the price. This sale won't last long, so get in touch today. 
>     Email us at sales at bestpractical.com or call us at +1 617 812 0745.
> 
> 
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com




More information about the rt-users mailing list