[rt-users] Unexpected session timeouts, RT 3.6.5

[Torsten Brumm]

Hi Matt,

which session handling you use? In your RT_SiteConfig.pm, have you commented
out:

Set($WebSessionClass , 'Apache::Session::File');

??? I had several problems if i use this (two webservers, load balanced,
shared directory) so i switched to the normal and store the sessions inside
the DB

Torsten

2007/11/15, Matt Pounsett <matt.pounsett at cira.ca>:
>
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> I've just set up RT 3.6.5 for testing with a copy of the current
> database from our old 3.4.1 install, and ran the usual update scripts
> on the new copy.
>
> The new version seems to have an issue with sessions timing out
> unexpectedly, visible in Safari 2, Safari 3 and the current Firefox.
> Basically, after logging in, one can click around constantly for
> anywhere from a few seconds to a couple of minutes, but eventually
> will be dumped back to the login screen.    I've seen this both with
> normal use and with frequent random clicking on links attempting to
> generate the error.
>
> Has anyone else seen this behaviour?  Any thoughts on what might be
> causing it?  My rt.log file is set to log at debug level, but nothing
> at all shows up when this error occurs.
>
> Matt Pounsett
>
>
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-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
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