[rt-users] Merged tickets very slow

[Boris Lytochkin]

I have seen them a lot too, even created small patch to mute them away:

>grep -i merged /rt/etc/RT_SiteConfig.pm
Set($MuteWeFoundMergedTicket, "1");


>> Hi,
>> 
>> We have an issue with merged tickets taking a very long time to load, up to
>> 30 seconds. The sub TicketOverloay::Load is called a lot, logging 6000 lines
>> of 'found merged ticket'.
>> 
>> Is this just how it works or is there a problem here?
>
> That sounds like a problem. I haven't seen that before.

_____________
Boris Lytochkin,
JSC e-port, Moscow