[rt-users] Charts for custom field search

[Terence Monteiro]

Hi Emmanuel,

On Wed, 28 Nov 2007 15:41:27 +0100
Emmanuel Lacour <elacour at easter-eggs.com> wrote:

> On Wed, Nov 28, 2007 at 07:53:12PM +0530, Terence Monteiro wrote:
> > Hello,
> > 
> > I'm having trouble trying to get a bar chart to show for tickets which 
> > have a specific value for a custom field. As per the TicketSQL wiki on 
> > bestpratical.com, I'd edited the condition in the "Advanced" area to use
> > CustomField.My_Custom_Fieldname = 'My Value' and then performed the search.
> > 
> > As expected, I got a list of tickets which had the given value for the
> > given custom field. However, when I attempted to view the bar chart for the
> > resultant data, giving CreatedDaily as group by condition, I get just a blank
> > chart. I'm using RT 3.6.4.
> > 
> > My custom field has an '_' in it. Is that the cause? Does RT 7 have chart 
> > support for custom fields?
> 
> What kind of Database?
> 

I'm running debian etch and using mysql 5.0.41-Debian_1.

> If Oracle, DBIx::SearchBuilder 1.50 fixes this.
> 

-- 
Thanks and Regards,
Terence Monteiro.

DeepRoot Linux,
Ph: +91 (80) 4112 4784 / 85.