[rt-users] Error with ACL?

Max Clark max.clark at gmail.com
Thu Nov 29 17:55:50 EST 2007


Okay - I can live with the links still appearing, but I can reply
(correspond) on the ticket even without the ReplyToTicket permission.
That is a problem.

On Nov 29, 2007 2:48 PM, Todd Chapman <todd at chaka.net> wrote:
> Permissions are not checked when rendering the links, only when the
> action is attempted.
>
>
> On 11/29/07, Max Clark <max.clark at gmail.com> wrote:
> > Hello,
> >
> > I want to assign permissions for a group to be able to manage tickets
> > in a queue and comment on them but not reply. I've assigned the group
> > the following rights on the queue:
> >
> > CommentOnTicket
> > CreateTicket
> > DeleteTicket
> > OwnTicket
> > SeeQueue
> > ShowOutgoingEmail
> > ShowTicket
> > ShowTicketComments
> > StealTicket
> > TakeTicket
> > Watch
> > WatchAsAdminCc
> >
> > (Note absense of "ReplyToTicket")
> >
> > However when I login as a user in this group and view a ticket I still
> > see options/links to and the ability to reply. What am I missing here?
> >
> > Thanks,
> > Max
> >
> > (I'm running version 3.6.5)
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