[rt-users] Error with ACL?

Kenneth Crocker KFCrocker at lbl.gov
Fri Nov 30 14:50:27 EST 2007


Max,


	Well, good news for you, ModifyTicket also inherits CommentOnTicket and 
I think even DeleteTicket.


Kenn
LBNL

On 11/30/2007 11:14 AM, Max Clark wrote:
>> Why would it be considered a bug? Wouldn't the person making changes be
>> a person of interest? Wouldn't any person of interest want to know what
>> is going on about a ticket?
> 
> What has that have to do with the rights to ReplyToTicket? I am not
> talking about Watcher, AdminCC, or CC privileges here. I am talking
> about the right for a user to reply to a ticket and send
> correspondence. To me ModifyTicket != ReplyToTicket just like it
> shouldn't mean CommentOnTicket or DeleteTicket and that's why I
> perceive this as a bug.
> 
> My permissions requirements for this Queue are straightforward. I need
> to assign rights for a group to view, modify (reassign, move,
> associate, close), and comment on a ticket. This should be
> accomplished by setting CommentOnTicket, ModifyTicket, OwnTicket,
> SeeQueue, ShowTicket, ShowTicketComments, StealTicket, TakeTicket,
> Watch, and WatchAsAdminCc. What was discovered is that ModifyTicket
> inherits ReplyToTicket rights which should not happen.
> 
> -Max
> 




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