[rt-users] Moved Database, now cannot create sessions

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Thu Oct 4 10:19:30 EDT 2007


Have you poked a hole for tcp 3306 in the firewall on your new db server?

Mathew Snyder wrote:
> I ran
> GRANT ALL ON rt_database.* to 'rt_user'@'rt_server' IDENTIFIED BY 'rt_password'
> when I first migrated it.  It didn't work.  I then actually went through the
> process of installing RT on the database server in order to utilize `make
> initialize-database`.  This didn't work either.
>
> Keep up with me and what I'm up to: http://theillien.blogspot.com
>
>
> Roy El-Hames wrote:
>   
>> Matthew;
>> It sounds to me you forgot to :
>>
>> GRANT SELECT,INSERT,CREATE,INDEX,UPDATE,DELETE ON ${RT::DatabaseName}.*
>> TO ${RT::DatabaseUser}\@'${RT::DatabaseRTHost}' IDENTIFIED BY
>> '${RT::DatabasePassword}'
>> ;");
>>
>> Roy
>>
>>
>> Mathew Snyder wrote:
>>     
>>> I figured out that I need to use the session file instead of the
>>> database.  I
>>> linked the error together with what I found in RT_SiteConfig.pm.
>>>
>>> Now I can get the login screen but can't login.  I'm guessing that the
>>> remote
>>> database isn't being located/connected to.
>>>
>>> Keep up with me and what I'm up to: http://theillien.blogspot.com
>>>
>>>
>>> Mathew Snyder wrote:
>>>  
>>>       
>>>> I'm guessing the problem here is that MySQL is trying to write the
>>>> session data
>>>> to this directory.  However, with the database now on another server
>>>> it clearly
>>>> doesn't have access to it.  Is this correct?
>>>>
>>>> Keep up with me and what I'm up to: http://theillien.blogspot.com
>>>>
>>>>
>>>>     
>>>>         
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>>>       
>>     
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