[rt-users] new users

Gene LeDuc gleduc at mail.sdsu.edu
Wed Oct 10 12:03:28 EDT 2007


Hi Timothy,

When a new user submits a ticket (via e-mail), RT sets up an account for 
them.  The account username is their e-mail address and there is no password.

Regards,
Gene

At 11:53 AM 10/9/2007, Timothy A. Holmes wrote:
>Content-class: urn:content-classes:message
>Content-Type: multipart/alternative;
>         boundary="----_=_NextPart_001_01C80AA5.A461A9AE"
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>Hi folks:
>
>I have just installed RT and I need to find out how new users set up their 
>username etc so they can submit tickets.
>
>I have been through the manual and I cant seem to find it
>
>TIM
>
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-- 
Gene LeDuc, GSEC
Security Analyst
San Diego State University 
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