[rt-users] Bar/Pie Chart issue

Brock Gordon brock at southwood.org
Fri Oct 12 18:28:47 EDT 2007


I've not been able to find a clue in the lists and was wondering if 
someone could point me in the right direction. Pie and Bar charts aren't 
working in my 3.6.4 install. Using FreeBSD with Apache2 and ModPerl2. 
Charting works fine in Webalizer (generates png graphs), so I'm assuming 
it's not an issue with GD. Where do I begin? Here's what the properties 
of the "red x" show (I'm manually adding the line break of course):

Chart?Order=ASC&ChartStyle=bar&Query=Queue%20%3D%20'Support'%20AND%20(Status%20%3D%20'open'%20OR%20Status%20%3D%20'new'%20OR%20Status%20%3D%20'stalled') 
\
&Rows=50&SecondaryGroupBy=&OrderBy=id&PrimaryGroupBy=Status&Format=

and here is the referenced URL:

http://support.southwood.org/rt/Search/Chart?Order=ASC&ChartStyle=bar&Query=Queue%20%3D%20'Support'%20AND%20(Status%20%3D%20'open'%20OR%20Status%20%3D%20'new'%20OR%20Status%20%3D%20'stalled') 
\
&Rows=50&SecondaryGroupBy=&OrderBy=id&PrimaryGroupBy=Status&Format=

I enter the URL in lynx and get an "unexpected network read error"

The apache access-log shows a 200 code.

I am seeing a message in /var/log/message that says httpd is exiting on 
signal 6

I get a red x and a table with data below.

What next?

Thanks for any help you can provide.

-bg



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