[rt-users] Auto-create Ticket CC from Email CC

[Edward Kovarski]

Andreas,

Thanks for pointing out the setting. I've grown so accustomed to  
enabling many of the settings that I am starting to believe that it  
is default behaviour.

On 16-Oct-07, at 4:18 PM, Andreas Schamanek wrote:

>
> Hi there,
>
> On Tue, 16 Oct 2007, Edward Kovarski wrote:
>
>> If I am not mistaken, that is the default behaviour -- all CC's are
>> automatically added and maintained within the ticket context.
>
> AFAIK, it's not a default. It's done if
>
>   Set($ParseNewMessageForTicketCcs , true);
>
> is set in RT_SiteConfig.pm
>
> HTH,
>
> -- 
> -- Andreas
>
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