[rt-users] [error] Apache2::ServerUtil object version 2.000002 does not match $Apache2::ServerUtil::VERSION 2.000003

Asrai khn asraikhn at gmail.com
Wed Oct 17 15:05:06 EDT 2007


Today after the upgrade of FC6 to Fedora 7 apache stopped working and giving
the error ....

[Wed Oct 17 16:39:08 2007] [error] Apache2::ServerUtil object version
2.000002 does not match $Apache2::ServerUtil::VERSION 2.000003 at
/usr/lib/perl5/5.8.8/i386-linux-thread-multi/XSLoader.pm line
94.\nCompilation failed in require at
/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/ApacheHandler.pm line
250.\nBEGIN failed--compilation aborted at
/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/ApacheHandler.pm line
259.\nCompilation failed in require at
/usr/lib/perl5/vendor_perl/5.8.8/RT/Interface/Web/Handler.pm line
134.\nCompilation failed in require at (eval 2) line 1.\n
[Wed Oct 17 16:39:08 2007] [error] Can't load Perl file: /usr/sbin/webmux.pl
for server ourdomain.abc.com:80, exiting...



It was working fine before the upgrade, i have checked the file permission
of /etc/rt3 directory which is currently set to ...

-rw-r--r-- 1 root root    68 2004-05-07 00:33 acl.Informix
-rw-r--r-- 1 root root   376 2004-06-26 20:31 acl.mysql
-rw-r--r-- 1 root root   240 2004-05-07 00:33 acl.Oracle
-rw-r--r-- 1 root root  1414 2004-05-28 03:30 acl.Pg
-rw-r--r-- 1 root root   109 2004-06-01 01:54 acl.Sybase
-rw-r--r-- 1 root root 22888 2006-08-22 16:44 initialdata
-rw-r--r-- 1 root root 20191 2006-12-29 09:15 RT_Config.pm
-rw-r--r-- 1 root root 17076 2006-11-04 19:51 RT_SiteConfig.pm
-rw-r----- 1 root root   614 2006-11-02 14:21 RT_SiteConfig.pm.new
-rw-r--r-- 1 root root 10518 2004-04-02 13:43 schema.Informix
-rw-r--r-- 1 root root 13158 2006-01-19 15:11 schema.mysql
-rw-r--r-- 1 root root 11713 2006-12-15 04:39 schema.Oracle
-rw-r--r-- 1 root root 13868 2004-11-11 08:46 schema.Pg
-rw-r--r-- 1 root root 10767 2004-11-11 08:46 schema.SQLite
-rw-r--r-- 1 root root 11550 2004-11-11 08:03 schema.Sybase
drwxr-xr-x 8 root root  4096 2007-10-17 18:05 upgrade

so no permission problem teh webserver user 'apache' can read these files.

If i moved the /etc/httpd/conf.d/rt3.conf off apache configs apache start
working.

Any help in this regards will be greatly appreciated.

Askar
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