[rt-users] Restrict ModifyCustomField On Per Queue Basis

Olaf Hamann pooka at t-online.de
Fri Oct 19 12:49:44 EDT 2007


Hi Matthew,

We have the effect that the user may put values into a 'for him 
forbidden' custom field but the values are not taken by RT.
There is a little notice like "Not permitted to change field" or so.

We are using RT 3.6.1  - our custom fields have three rights to permit: 
AdminCustomField, ModifyCustomField, SeeCustomField.
They work as expected. I permit them to groups.
Our custom fields are not configured as global but per queue 
(Configuration.Queues.<queueName>.Ticket Custom Fields).

Can you tell more about your configuration to isolate the problem?

Regards
Olaf Hamann





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