[rt-users] autogenerating tickets sent to support at mydomain.com

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Fri Oct 19 15:34:51 EDT 2007


http://wiki.bestpractical.com/view/EmailInterface

Rogelio wrote:
> I recently installed RT on CentOS 4.x and am now looking to configure
> it to autogenerate (and respond to!) a ticket when it receives an
> email sent to support at mydomain.com.
>
> I looked for this in the menu and in the documentation, but didn't see
> where exactly to do it.
>
> Could someone here please point me in the right direction?
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
>   



More information about the rt-users mailing list