[rt-users] RT not sending email

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Tue Oct 30 08:54:20 EDT 2007


   ----- The following addresses had permanent fatal errors -----
<admin_b at email.com>
<admin at email.com>
<admin_a at email.com>
   ----- Transcript of session follows -----
550 5.1.2 <admin_a at email.com>,<admin at email.com>,<admin_b at email.com>... Host
unknown (Name server: bbinslv.com: host not found)


That's your problem.  There's a lot of reasons why this could be
happening, none related directly to RT.


Evan M. wrote:
> RT is not sending email at all, not to the admins and not to the users.  It
> was working fine 2 weeks ago, then it stopped sending mail.  All the scrips
> are fine, to the best of my knowledge.  I am not the person who set up RT so
> I'm a little in the dark here.  The root mail log is receiving the mail but
> that's where the trail ends.  I'll post the log shortly.  We are running RT
> v3.6.3 and Fedora 6.  I've tried just about everything I could find online
> and in this forum but none have helped so far.  Any help would be greatly
> appreciated.  Thanks in advance.
>
> ::Edit::
> Here is the mail log:
>    ----- The following addresses had permanent fatal errors -----
> <admin_b at email.com>
> <admin at email.com>
> <admin_a at email.com>
>
>    ----- Transcript of session follows -----
> 550 5.1.2 <admin_a at email.com>,<admin at email.com>,<admin_b at email.com>... Host
> unknown (Name server: bbinslv.com: host not found)
>
> --l9TFsESo012110.1193673254/bblvlinux.com
> Content-Type: message/delivery-status
>
> Reporting-MTA: dns; **linux.com
> Received-From-MTA: DNS; **linux.com
> Arrival-Date: Mon, 29 Oct 2007 11:54:14 -0400
>
> Final-Recipient: RFC822; admin_b at email.com
> Action: failed
> Status: 5.1.2
> Remote-MTA: DNS; email.com
> Last-Attempt-Date: Mon, 29 Oct 2007 11:54:14 -0400
>
> Final-Recipient: RFC822; admin at email.com
> Action: failed
> Status: 5.1.2
> Remote-MTA: DNS; email.com
> Last-Attempt-Date: Mon, 29 Oct 2007 11:54:14 -0400
>
> Final-Recipient: RFC822; admin_a at email.com
> Action: failed
> Status: 5.1.2
> Remote-MTA: DNS; email.com
> Last-Attempt-Date: Mon, 29 Oct 2007 11:54:14 -0400
>   



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