[rt-users] Delete tickets

[Andreas Schamanek]

Hi David,

On Mon, 10 Sep 2007, Davide wrote:

> Is there a way to delete those tickets so that no 'tracks' are left 
> behind? Do I need to do this via MySQL or RT does have some sort of 
> add on that will take care of this for me?

The answer is in the FAQ :)
http://wiki.bestpractical.com/view/FAQ

I have been using RTx-Shredder-0.06 successfully with RT 3.4.5, for 
instance. The new version is available at 
http://search.cpan.org/dist/RTx-Shredder/

You probably don't want to edit the MySQL directly. 

HTH,

-- 
-- Andreas