[rt-users] Can Resolve sends reply to requestor?

[Kenneth Crocker]

Kenh,


	We capture the comments made during the resolve transaction with our 
resolve template. That way the only comments that go out are the last 
ones made at resolve time.


Kenn
LBNL

On 9/26/2007 7:44 AM, KENH KASA wrote:
> Is it possible to configure such that when I hit 'resolve' it default to 
> 'reply to requestors' instead of 'comment to admin'
> 
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